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![]() Close Out Of A App Software Offers TheFor VVC sessions that do not include the use of VA peripherals, the VVC app is recommended but not required. Visit the Apple App Store and search for “VA Video Connect". For VVC sessions that require the use of VA peripheral devices such as BP Monitor, thermometer, scale, Pulse Ox, Eko Duo Stethoscope, the VA app is required. To test on your mobile device, text ‘V’ to 83293 or 32. Visit the VA Video Connect test site to test your microphone and speakers. Note: Some email apps on iOS devices such as Gmail and Yahoo will need to be set to open the Safari browser for VA Video Connect to open. Tip 2: My appointment link won’t work. Tip 1: I can’t find my VA Video Connect appointment email. The 4-minute video provides tips to troubleshoot and resolve each of seven main issues that users commonly face: You can also ask your VA care team for a practice session.VA Video Connect Instructions for PatientsTime: 2:37 minutes VA Video Connect DemonstrationTime: 00:57 seconds VA Video Connect Troubleshooting TipsWith Veterans and VA care teams using VA Video Connect more than ever before, Connected Care Communications produced a new video that offers troubleshooting tips for VA Video Connect to address common technical difficulties and help foster long-term adoption of the video telehealth tool. Change auto update in office 2016 for macTip 6: I cannot see myself or my provider on the screen. Tip 5: I cannot hear or speak to my provider. Tip 4: The virtual medical room takes a long time to load.
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